Exploring how health workers navigate through language barriers to provide healthcare to refugees from the Central African Republic in the East Region of Cameroon
1 Eden Global Missions, Buea, Cameroon.
2 Institute of Global Health and Development, Queen Margaret University, Edinburgh, United Kingdom.
3 Department of Public Health, University of Buea, Buea, Cameroon.
4 Faculty of Life Sciences and Education, University of South Wales, Pontypridd, Wales, United Kingdom.
5 Kette District Hospital, Ministry of Public Health, Cameroon.
6 Department of Internal Medicine and Specialties, University of Yaoundé 1, Yaoundé, Cameroon.
Research Article
World Journal of Advanced Research and Reviews, 2024, 24(03), 3223-3228
Article DOI: 10.30574/wjarr.2024.24.3.4040
Publication history:
Received on 23 November 2024; revised on 29 December 2024; accepted on 31 December 2024
Abstract:
As wars and other causes of forced displacement increase globally and within sub-Saharan African contexts, integration of refugees in host countries must be considered. Among other needs, being able to integrate into the host’s health system is vital. Since 2014, civil war in the Central African Republic has forced over 650,000 people to flee to neighboring countries like Cameroon. Central African refugees in the East Region of Cameroon speak mainly Fulfulde, whereas most Cameroonian health workers in the region speak primarily French. Although a decade has passed, the language barrier between old or new refugees and Cameroonian health workers in East Region of Cameroon remains understudied. This research aimed at understanding the experience of Cameroonian health workers in navigating through language barriers to provide care to refugees. Through a qualitative approach we performed in-depth key-informant interviews with eight health workers of the Ketté district hospital, East Cameroon. Study participants had little or no prior knowledge of Fulfulde before working in the hospital and had provided care to refugees for at least three months. Data was collected in French, transcribed, translated to English, and analyzed. Themes that emerged from the responses were: Difficulties in communication; Issues with informal interpreters; Impact of the language barrier on the quality of healthcare delivered; and Strategies to overcome the language barrier. This research documents experiences of health integration for Central African refugees in East Cameroon. It also provides a basis for interventions that could improve the quality of care and health outcomes for refugees.
Keywords:
Refugee; Healthcare; Integration; Language barrier; Cameroon
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Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0